Who do I contact for help with Mendeley or RefWorks?

Answer

As of June 2023, McKee Library no longer supports RefWorks.

McKee Library made the decision to discontinue our usage of RefWorks beginning June 2023. Should you wish to continue your access, please contact refworks.support@exlibrisgroup.com.

As of May 2020, McKee Library no longer supports Mendeley.

Mendeley is a free program. As such, your account will remain active with Mendeley as long as you would like. However, We recommend reaching out to Mendeley directly regarding your technical issues. Here is a link to their technical support center: https://service.elsevier.com/app/home/supporthub/mendeley/.

What does McKee Library recommended in lieu of RefWorks or Mendeley?

McKee Library is proud to support PowerNotes for our campus community. You can learn more about PowerNotes at https://southern.libguides.com/powernotes.